This Terms of Use agreement sets forth the agreement between Tailored-Health.com (“Tailored-Health.com”, “TailoredHealth”, or “we”) and each user (“you” or “user”) governing the use by you of this site. Please read this agreement carefully before using this site. By using this site, you signify your assent to this Terms of Use Agreement. If you do not agree to the terms and conditions contained in this Terms of Use agreement, you may not access or otherwise use this site.
The information on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal, or homeopathic supplement, before starting any diet or exercise program or before adopting any treatment for a health problem.
By providing your payment information at checkout, you authorize Tailored-Health.com (via our third-party payment processor, Stripe) to store your payment details and to automatically charge that payment method for all applicable fees, including, but not limited to, one-time purchases, subscription payments, taxes, and any additional charges incurred in connection with your purchases or use of our services. You represent and warrant that you are authorized to use the payment method you provide to us.
For recurring subscription plans (e.g., the 90 Day Auto-renewal Subscription), you understand and agree that these charges will be billed in a recurring manner, according to the subscription frequency and payment schedule outlined at checkout. You consent to and authorize Tailored-Health.com to charge your chosen payment method on a recurring basis until you cancel or pause your subscription, or otherwise revoke this authorization, subject to any notice periods described herein.
90 Day (Auto-renewal Subscription): You will be shipped a 90-day supply of your personalized formula, and you will be charged monthly for this 90-day supply each month for three (3) months. The cost per month will be dependent on your custom formula. After 90 days, you will be shipped another 90-day formula and your payment plan will continue for another 3 months. This process will repeat indefinitely unless you choose to cancel or pause your subscription prior to 14 days before your refill date. Your refill date is the date of every 4th payment.
Subject to the provisions of this Agreement, you may pause or cancel your plan in your user dashboard. You will be required to make all remaining scheduled payments within a currently active billing cycle before your subscription can be canceled. Refunds are not available upon cancellation unless otherwise specified by law. We reserve the right to rely on any notice of cancellation that appears legitimate and to cancel service on that basis. Our responsibility for improper cancellation is limited to reinstating your Plan.
You are responsible for paying any sales, use, or other taxes which may be related to your Plan and/or the Products. We reserve the right to change pricing and billing practices at any time, and any such changes will be communicated to you prior to taking effect. While you are on a Plan, you will be billed for, and will be obligated to pay for, all applicable charges. Failure to use the Products or your Plan shall not constitute a basis for refusing charges.
You may revoke your authorization for future charges at any time by removing or updating your payment method in your user dashboard or by contacting us at support@tailored-health.com. However, revoking authorization does not affect charges processed prior to the revocation. If your payment method is declined or fails for any reason, Tailored-Health.com reserves the right to attempt to re-run the charge or request an updated form of payment from you. We also reserve the right to suspend or terminate your access to any subscription or Plan if timely payment cannot be processed.
Due to the custom nature of our products, we cannot accept returns or offer refunds if the product is delivered as ordered.
This is a non-refundable custom product. If you need to make any changes to your order, please contact us within 24 hours after making your purchase. For changes outside of 24 hours, refunds cannot be provided.
Information on the Website is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional or any information contained on or in any product label or packaging. You should not use the information on the Website for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal, or homeopathic supplement, or adopting any treatment for a health problem.
All Website design, text, graphics, sound, software, and other content, and the selection and arrangement thereof, are the property of Tailored-Health.com or its licensors and are protected by United States and international copyright law. All rights to such materials are reserved to their respective copyright owners.
Tailored-Health.com and its affiliates shall not under any circumstances be liable for any damages of any kind arising out of, in connection with, or relating to the use of or inability to use this site.
This agreement shall be governed by and construed in accordance with the laws of the State of Colorado without regard to choice of law rules. Each user agrees to submit to personal jurisdiction in the State of Colorado and further agrees that any cause of action arising from or relating to the use of this site or this agreement shall be brought exclusively in a court in the State of Colorado.
This agreement constitutes the entire and only agreement between Tailored-Health.com and each user of this site with respect to the subject matter of this agreement and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings, written or oral, with respect to the subject matter of this agreement.