HSA / FSA
Save an average of 30% with HSA/FSA
We've partnered with Truemed, enabling you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to get up to 30% off your TailoredHealth subscription.
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Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Checking out with Truemed is easy!
Subscriptions
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Make your purchase
Do not pay with an HSA/FSA card during checkout. After your purchase, check your confirmation screen or receipt email for a link to the Truemed survey.
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Complete Health Assessment
Take a private health survey. A licensed provider will review your answers to determine eligibility. If approved, you'll receive a Letter of Medical Necessity (LMN). Note: The survey must be taken on the same day as your purchase.
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Submit for HSA/FSA reimbursement
Follow the guide included with your LMN to submit your purchase for reimbursement. Claims are usually paid out in 2-4 weeks.
How does using my HSA/FSA save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
Spending from Bank Account
Spending from HSA or FSA
Who is Truemed?
At Truemed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, we're shifting healthcare spend toward true medicine.
Common Questions
What is Truemed?
Truemed is a payment platform that lets qualified customers use HSA (Health Savings Account) or FSA (Flexible Spending Account) funds on eligible health and wellness products.
Truemed partners with independent, licensed clinicians who review your health information and, when appropriate, issue a Letter of Medical Necessity (LMN). Tailored Health sells products as usual; Truemed handles qualification, clinical review, and the HSA/FSA payment infrastructure.
How does paying with HSA/FSA save me money?
HSA and FSA accounts hold pre-tax dollars. When you use these funds on a qualifying purchase, you effectively save your income tax rate on that spend. Qualified customers save an average of 30%* compared to paying with after-tax income.
This is not a discount on Tailored Health's price — you pay full price. The savings come from using money that was never taxed.
How do I use HSA/FSA for my Tailored Health subscription?
Tailored Health uses Truemed's post-purchase (reimbursement) flow for subscriptions:
- Complete your purchase with a regular credit or debit card (do not use your HSA/FSA card at checkout).
- After purchase, use the link on your confirmation screen or in your receipt email to complete Truemed's clinical intake survey. The survey must be taken on the same day as your purchase.
- If you qualify, Truemed issues an LMN and receipt. Submit those documents to your HSA/FSA administrator for reimbursement.
Can I use my HSA/FSA card at checkout?
No. For subscriptions, pay with a regular credit or debit card at checkout. After your purchase, complete the Truemed survey linked from your confirmation or receipt email. If approved, you'll receive an LMN and instructions to submit your purchase to your HSA/FSA administrator for reimbursement.
Some stores use an at-checkout flow where you pay with an HSA/FSA card during checkout; that does not apply to Tailored Health subscriptions.
What is a Letter of Medical Necessity (LMN)?
A Letter of Medical Necessity (LMN) is a document from an independent, licensed clinician confirming that your purchase is medically necessary for a diagnosed health condition. The IRS requires this documentation for HSA/FSA funds to be used on many health and wellness products.
Truemed's clinician network handles LMN issuance. Tailored Health does not evaluate your eligibility or issue LMNs. Each LMN is valid for 12 months from the date of issue.
Will I qualify?
Not every customer will qualify. Eligibility depends on your individual health circumstances and the clinician's assessment after you complete the intake survey.
If you are not approved, you will not receive an LMN. Your Tailored Health order is still processed normally — you are not charged anything extra for completing the survey.
How long does reimbursement take?
After you submit your purchase, LMN, and receipt to your HSA/FSA administrator, claims are usually paid out within 2–4 weeks. Timing varies by administrator.
Tailored Health does not process reimbursements on your behalf — your HSA/FSA administrator handles that once you submit the required documentation.
What are HSA and FSA accounts?
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) let you set aside pre-tax dollars for qualified medical expenses. HSAs are typically tied to high-deductible health plans; FSAs are often offered through employers.
Rules, contribution limits, and eligible expenses are set by the IRS and your plan administrator. Truemed and Tailored Health do not manage your account — we help qualified customers obtain documentation so eligible purchases can be reimbursed or paid with pre-tax funds.
Who should I contact for help?
Tailored Health — orders, subscriptions, shipping, and your formula: support@tailored-health.com
Truemed — qualification, LMNs, reimbursement documentation, or the clinical survey: truemed.com/disclosures