SMS Alerts
Customer care text messages
TailoredHealth is operated by Vitruvion.co LLC.
These texts are customer care and transactional only: one-time passcodes, account access or verification, and service updates about your labs, formula, order, or account. We do not send promotional or marketing text messages.
How you opt in
Providing a phone number is optional and is not required to use TailoredHealth. If you want texts, you enter your number and check a separate, unchecked SMS consent box during labs or account setup.
- Start at tailored-health.com and choose See My Formula Free.
- Create an account at my.tailored-health.com/labs-get-started (email code or Google).
- Upload your labs.
- On Confirm details, optionally enter a phone number and check the SMS consent box. You can also add a number later from your account.
The phone field and consent checkbox
This is the same optional phone field and unchecked SMS consent used on Confirm details during labs setup and in account SMS setup. Consent is not a condition of purchase.
Confirm details step (in-product)
Screenshot of the gated Confirm details screen, including the optional phone field, unchecked SMS checkbox, and footer naming Vitruvion.co LLC.
